Privacy Policy – AERWINDS

Last Updated: 16-12-2025

At AERWINDS Adventure Seekers, your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services,
bookings, and aerial adventure experiences.
By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:
Personal Information
Full name
Date of birth
Contact details (phone number, email address)
Government-issued ID details
(where required for safety and regulatory compliance)
Emergency contact details
Booking & Payment Information
Booking preferences
Activity details (helicopter tour, hot air balloon, skydiving, paragliding, etc.)
Payment details (processed securely via third-party payment gateways;
we do not store card details)

Health & Safety Information
Medical declarations provided voluntarily for participation safety
Weight, height, or fitness information where required for certain activities
Media Content, Photographs and videos captured during activities
(with your consent)

Technical Information
IP address
Browser type
Device information
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:
Process and manage bookings
Ensure participant safety and regulatory compliance
Communicate booking confirmations, updates, and safety instructions
Improve our services and customer experience
Provide customer support
Share promotional content (only with consent)
Comply with legal and aviation authority requirements

3. Sharing of Information

We do not sell or rent your personal data.
Your information may be shared only with:
Licensed pilots, instructors, and activity operators
(for operational safety)
Regulatory authorities if required by law
Trusted service providers (payment processors, IT services)
Emergency services in case of an incident
All partners are required to maintain strict confidentiality.

4. Data Security

We take reasonable and appropriate measures to protect your data, including:
Secure servers
Encrypted transactions
Restricted internal access
Trusted third-party platforms
However, no method of transmission over the internet is 100% secure,
and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

AERWINDS uses cookies to:
Improve website performance
Understand user behavior
Enhance browsing experience
You may disable cookies through your browser settings,
though some features may not function properly.

6. Media & Promotional Use

With your consent, photos and videos captured during
your adventure may be used for:
Marketing
Social media
Website and promotional materials
You may withdraw consent by contacting us in writing.

7. Your Rights

You have the right to:
Access your personal data
Request corrections
Withdraw consent
Request deletion (subject to legal and regulatory obligations)
To exercise these rights, contact us at the email below.

8. Data Retention

We retain personal information only as long as necessary to:
Fulfill bookings
Meet legal and safety requirements
Resolve disputes
After this period, data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites.
AERWINDS is not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on our website with the revised date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy,
please contact: AERWINDS

📧 Email: aerwinds@gmail.com
🌐 Website: www.aerwinds.com